Privacy Policy

This Privacy Policy explains how Juliana Massage ("we", "us" or "our") collects, uses and protects the information you share with us through this website and when you book or contact us. By using the site, you agree to this policy.

Information you give us

When you send a booking request or a message, we collect the details you choose to provide. This typically includes your name, email address, phone number, your location (such as state, city and ZIP code), the service you are interested in, your preferred date and time, and any notes you add.

We do not collect or store payment card details on this website. Payment for your service is handled directly with us after your appointment, as described in our Booking & Cancellation Policy.

Information collected automatically

Like most websites, our hosting and service providers may automatically record basic technical information when you visit, such as your IP address, browser type, device type, the pages you view and the date and time of your visit. This information is used to keep the site secure, reliable and working properly.

Cookies and similar technologies

We and our service providers may use cookies and similar technologies to operate the site and to understand how it is used. If we run advertising or analytics, providers such as Meta (Facebook and Instagram) may also use cookies or pixels to measure the performance of our ads. You can control or delete cookies in your browser settings, and you can manage advertising preferences through the relevant platform.

How we use your information

• To respond to your booking requests and messages.
• To arrange, confirm and provide your massage appointment.
• To send you relevant updates about your booking.
• To keep the site secure, prevent misuse and comply with the law.
• To improve our services and, where permitted, to measure advertising.

How we share information

We do not sell your personal information. We may share it with trusted service providers who help us run the business (for example, website hosting and email), and where required by law, regulation or valid legal process. If our business is ever transferred, information may be passed to the new owner under the same protections.

How long we keep information

We keep your information only as long as needed for the purposes described here, or as required by law, and then delete or anonymise it.

Security

We take reasonable steps to protect your information. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by getting in touch using the details at the bottom of this page. We will respond within a reasonable time and as required by applicable law. Our services are intended for people aged 18 and over, and we do not knowingly collect information from children. Our service area is the United States.

Other websites

Our site may link to other websites that we do not control. This policy does not cover those sites, and we encourage you to read their privacy policies.

Changes to this policy

We may update this policy from time to time. When we do, we will post the updated version on this page with a new effective date.